Guides
Step-by-step walkthroughs for everything in Maildesk — from connecting your sending domain to building automations that run on their own.
Getting Started
Audience
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Import Subscribers from a CSV
Bring your existing list into Maildesk with the CSV importer — including column mapping and custom fields.
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Organize Subscribers with Tags
Tags are how you segment your audience in Maildesk — learn how to create them, apply them, and use them to target campaigns and trigger automations.
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Create an Embedded Signup Form
Build a branded signup form, embed it on your website, and automatically tag everyone who subscribes.
Campaigns
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Send Your First Campaign
Compose, test, target, and send (or schedule) a one-off email campaign in Maildesk.
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Personalize Emails with Merge Tags
Use merge tags to greet subscribers by name and pull custom field data into your subject lines and email bodies.
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Understand Your Campaign Analytics
What Recipients, Delivered, Opened, Clicked, and Bounced actually mean — and how to act on them.
Automation
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Build an Email Sequence
Write the series of timed emails that an automation delivers — subjects, content, delays, and ordering.
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Set Up Your First Automation
Connect an email sequence to triggers and exit conditions so the right subscribers get the right emails automatically.
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Create a Welcome Sequence (End-to-End Recipe)
The complete recipe: a tag, a sequence, a signup form, and an automation working together to welcome every new subscriber automatically.